ms2bd Terms and Conditions

1. General Terms and Eligibility

ms2bd (hereinafter referred to as the "Platform" or "we") is an online gaming service provider. By accessing, using, or receiving any service on this platform, you are considered to have fully accepted all the terms and conditions described below.

If you do not agree with any part of these terms and conditions, please refrain from using this platform. These terms and conditions have been drawn up in accordance with the laws and regulations in force in Bangladesh.

2. Account Registration and Management

2.1 Registration Eligibility

To open an account on ms2bd, you must meet the following requirements:

• You must be at least 21 years of age or older.
• You must provide your own accurate and complete personal information.
• More than one account cannot be opened under the same person's name.
• The account holder is solely responsible for the security of their account.

2.2 Account Verification (KYC)

ms2bd follows an identity verification process to ensure safe and responsible service. When requested, users may be required to provide a copy of their national ID card or passport and other necessary documents. Withdrawals may be restricted until verification is complete.

2.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. Allowing anyone else to use your account is prohibited. If you suspect unauthorised access to your account, notify our support team immediately.

3. Financial Transactions: Deposits and Withdrawals

3.1 Deposit Terms

The minimum deposit amount across all payment methods on ms2bd is ৳200 (two hundred taka). The platform supports the following payment methods:

• bKash
• Nagad
• Rocket
• Bank Transfer

Deposited funds are generally credited to your account instantly. If there is a delay due to technical reasons, please contact us via 24/7 live chat.

3.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 5 to 30 minutes.

ms2bd reserves the right to temporarily suspend withdrawals in cases of suspicious transactions. In such cases, the user will be notified and may be asked to provide necessary information.

4. Bonuses and Promotional Offers

4.1 Welcome Bonus

New members can enjoy a 100% welcome bonus of up to ৳15,000 on their first deposit. Specific terms must be followed to receive this bonus.

4.2 Wagering Requirement

Before withdrawing funds from a bonus, a 20x wagering requirement must be met. This means that if you receive a ৳1,000 bonus, you must place a total of ৳20,000 in bets before withdrawing.

• The bonus must be used within a specified period.
• Multiple bonuses cannot be active at the same time.
• If bonus abuse is proven, the account may be suspended.
• If you attempt to withdraw without meeting the bonus terms, the bonus may be cancelled.

4.3 VIP Program

The ms2bd VIP program has five tiers. Each tier offers a weekly cashback benefit:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.3% weekly cashback
• Gold: up to 0.5% weekly cashback
• Platinum: up to 0.6% weekly cashback
• Diamond: up to 0.8% weekly cashback

Advancement to a VIP tier depends on the user's activity on the platform. ms2bd reserves the right to change VIP terms and conditions at any time.

5. Game Rules and Gaming Policy

5.1 General Gaming Rules

All games available on ms2bd are operated in a fair and transparent manner. Game outcomes are determined by Random Number Generator (RNG) technology, which is free from any outside influence.

5.2 Prohibited Activities

The following activities are strictly prohibited and may result in account termination:

• Exploiting any technical error or software vulnerability.
• Using multiple accounts to claim bonuses ("bonus abuse").
• Using computer programs, bots, or any other automated methods.
• Colluding with other users.
• Using the platform for money laundering or fraudulent purposes.

5.3 Game Errors

If a game result is displayed incorrectly due to a technical error or software problem, ms2bd reserves the right to void that transaction. No payout will be made as a result of such an error.

6. Responsible Gaming Policy

ms2bd firmly believes in responsible gaming. We encourage users to play in a healthy way and within limits. Excessive gambling can cause mental and financial harm.

• Users can set a deposit limit on their own account if they wish.
• The Self-Exclusion feature allows you to close your account for a specified period.
• If you experience any problems, please contact our 24/7 live chat.

For more details, visit our Responsible Gaming page.

7. Privacy and Data Protection

Your personal information is collected, stored, and used in accordance with the ms2bd Privacy Policy. We keep your information secure using SSL encryption and advanced security technology.

Your information is not sold or transferred to third parties, except where required by legal obligation or authority order.

8. Intellectual Property and Content

All content on the ms2bd website — logos, designs, text, graphics, software, and other elements — is the intellectual property of ms2bd. Copying, modifying, distributing, or commercially using any content without written permission from the authority is strictly prohibited.

9. Account Suspension and Closure Policy

9.1 Suspension by ms2bd

ms2bd reserves the right to temporarily or permanently close your account for any of the following reasons:

• Violation of these terms and conditions.
• Providing false or incorrect information.
• Evidence of fraudulent activity.
• Use by a minor.
• Instructions from legal authorities.

9.2 Account Closure by User

You may close your account at any time by contacting our 24/7 live chat. All pending withdrawals must be completed before the account is closed, and any active bonuses will be cancelled.

10. Limitation of Liability

ms2bd makes every effort to keep its services uninterrupted and error-free. However, service disruptions may occur due to technical obstacles, internet issues, or other unavoidable reasons.

ms2bd is not liable for the following:

• Game losses caused by the user's internet disconnection.
• Account information being leaked due to the user's own negligence.
• Any issues arising from third-party activities.
• Temporary suspension of service due to legal obligations.

11. Dispute Resolution

If a dispute arises, please first report the issue via our 24/7 live chat or email. ms2bd will try to resolve the matter as quickly as possible.

After a complaint is submitted, ms2bd will provide an initial response within 7 business days. Complex matters may take more time to resolve, but the user will be kept informed of progress.

12. Changes and Updates to Terms

ms2bd reserves the right to change, revise, or update these terms and conditions at any time. In the case of significant changes, registered users will be notified by email or account notification.

Continued use of the platform after any changes will be considered acceptance of the new terms. Users are advised to visit this page regularly.

13. Applicable Law

These terms and conditions are governed by the applicable laws and regulations in force. In any legal matter, those laws and regulations will be considered final.

14. Contact and Support

If you have any questions or queries about these terms and conditions, please contact us:

• Live Chat: Support available in Bengali 24/7.
• Email: [email protected]

Our support team is available every day of the week, 24 hours a day, to serve you.